Privacy Policy

Last updated: 28 August 2026

At Tallaght Sports Complex, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Tallaght Sports Complex collects, uses, stores and protects personal data when you visit our website, contact us, become a member, make a booking, participate in an activity or otherwise use our facilities and services.

We process personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable Irish data protection legislation.

Who We Are

For the purposes of applicable data protection legislation, Tallaght Sports Complex is responsible for determining how and why personal information relating to our customers, members and website visitors is processed where we act as the data controller.

Tallaght Sports Complex
Balrothery, Tallaght, Dublin 24
Telephone: 01 451 5105 / 01 451 5882
Email: info@tallaghtsportscomplex.ie

Information We May Collect

Depending on how you interact with Tallaght Sports Complex, we may collect information including:

Your name and contact details, such as telephone number and email address.
Membership and account information.
Booking, attendance and payment information.
Information relating to swimming lessons, fitness classes, gym attendance, camps and other activities.
Information provided when making an enquiry or contacting us.
Emergency contact information where appropriate.
Information required to provide services safely.
Parent or guardian details where services are provided to children.
Marketing and communication preferences.
Technical information relating to use of our website, including cookies, device information and website analytics where applicable.

Where it is necessary to collect additional information for health, safety or accessibility reasons, we will only process that information where we have an appropriate lawful basis for doing so and will handle it with appropriate care.

How We Use Your Information

We may use personal information to:

Administer memberships and customer accounts.
Manage access to Tallaght Sports Complex facilities.
Process bookings, registrations and payments.
Manage swimming lessons, fitness classes, gym attendance, children's activities and seasonal camps.
Communicate with members, customers, parents and guardians.
Respond to enquiries and requests.
Provide information about changes to classes, bookings, opening hours or services.
Maintain a safe environment for people using our facilities.
Administer waiting lists, enrolments and re-enrolments.
Improve our facilities, services and customer experience.
Manage our website and understand how visitors use it.
Send news, offers or marketing communications where we are permitted to do so.
Meet our legal, safeguarding, insurance and regulatory obligations.
Establish, exercise or defend legal claims where necessary.

The existing Tallaght Sports Complex policy similarly identifies facility access, safety, attendance records, communications and appropriate marketing as purposes for which information is collected.

Our Legal Basis for Processing Your Information

Under GDPR, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide a membership, booking, lesson, camp or another service you have requested.

Legal obligation – where we need to process information to comply with our legal or regulatory responsibilities.

Legitimate interests – where processing is reasonably necessary to operate and improve Tallaght Sports Complex, maintain the safety and security of our facilities, communicate effectively with customers or protect our organisation, provided those interests do not override your rights.

Consent – where you have specifically agreed to particular processing, such as certain marketing communications or non-essential website cookies.

Vital interests – in limited circumstances where processing may be necessary to protect someone's life or safety.

These are among the lawful bases for processing recognised under GDPR.

Children's Personal Data

Tallaght Sports Complex provides a range of services and activities involving children and young people, including swimming lessons, camps and recreational activities.

Where information relating to a child is required, we take particular care in how that information is collected, used and protected.

Depending on the service, we may collect information from a child's parent or legal guardian, including contact details, emergency information, booking details and information reasonably required for the child's safe participation in an activity.

We will only use children's personal information for appropriate purposes connected with the provision, administration and safety of our services or where otherwise permitted or required by law.

The Data Protection Commission emphasises that children merit specific protection and that privacy information addressed to children should be provided in particularly clear and understandable language.

How We Share Your Information

Tallaght Sports Complex does not sell your personal information.

We may need to share limited personal information with trusted organisations that help us provide and administer our services.

These may include:

Website and hosting providers.
Membership and facility-management systems.
Payment service providers.
IT and technical support providers.
Email and communications providers.
Professional advisers, insurers or auditors.
Service providers acting on our behalf.
Government, regulatory, safeguarding or law-enforcement authorities where required or permitted by law.

Where third parties process personal information on our behalf, we expect appropriate data protection and security measures to be in place.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services, including booking systems, membership services, maps and social media platforms.

These organisations may process information under their own privacy policies. We recommend reviewing their privacy information when using those services.

Leaving the Tallaght Sports Complex website to visit another website does not mean that Tallaght Sports Complex controls how that organisation processes your information.

Website Analytics

We may use analytics tools to understand how visitors use the Tallaght Sports Complex website.

Analytics can help us understand information such as which pages are visited, how visitors find the website, which content is most useful and how the website performs across different devices.

Where analytics technologies require consent, they will only be activated in accordance with the visitor's cookie preferences.

Our website uses cookies and similar technologies to help the website function correctly and, where permitted, understand how visitors use it.

Some cookies are strictly necessary for the operation of the website and do not require consent. Other cookies, including certain analytics or marketing cookies, will only be used where you have provided the appropriate consent.

Visitors can manage their cookie preferences through the cookie controls provided on the website.

The Irish Data Protection Commission states that consent is normally required before non-essential cookies or tracking technologies are placed on a visitor's device, while strictly necessary cookies can be exempt.

Marketing Communications

Where you have opted to receive marketing communications, or where we otherwise have a lawful basis to contact you, we may send information about Tallaght Sports Complex activities, memberships, programmes, camps, events, offers and services.

You can change your preferences or unsubscribe from marketing communications at any time.

Service communications that are necessary to administer an existing membership, booking, lesson or activity may still be sent where appropriate.

How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable legal, regulatory, accounting, safeguarding, insurance or operational requirements.

Different categories of information may therefore have different retention periods.

When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with our data-retention practices.

Keeping Your Information Secure

Tallaght Sports Complex takes reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

Access to personal information is restricted to individuals and service providers who require it for legitimate purposes.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Access personal information held about you.
Have inaccurate information corrected.
Request the deletion of your personal information in certain circumstances.
Request that processing be restricted.
Object to certain uses of your information.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

These rights are subject to certain legal conditions and exceptions. The Data Protection Commission confirms these as key rights individuals may have under GDPR.

Exercising Your Rights

If you would like to exercise a data protection right or have a question about how Tallaght Sports Complex handles your information, please contact:

Glenda Murphy Smullen
Tallaght Sports Complex
Balrothery, Tallaght, Dublin 24
Email: info@tallaghtsportscomplex.ie
Telephone: 01 451 5105 / 01 451 5882

We may need to verify your identity before providing personal information or acting on certain requests.

You also have the right to raise a concern with Ireland's Data Protection Commission if you believe your personal information has not been handled appropriately.

Data Protection Commission

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, systems, website or legal obligations.

The latest version will be published on this page with the date it was last updated.